Austrian Airlines, Austria

Vienna

Town office
City Air Terminal
Mon-Sun 0500´h-2300h
1030 Vienna

Airportcounter
Terminal 1
Mon-Sun 0500h-2330h
1300 Vienna

Graz

Townoffice
Mon-Fri 0830h-1700h
8010 Graz Herrengasse 16

Graz Thalerhof

Airportcounter
Mon-Fri 0515h-2030h, Sat&Sun 0515h-1830h
8073 Feldkirchen

Klagenfurt Alpe Adria Airport

Airportcounter
Mon-Sun 0500h-1900h
9020 Klagenfurt

Linz Hörsching

Airportcounter
Mon-Sun 0515h-1915h
4063 Hörsching

Salzburg W.A. Mozart

Airportcounter
Mon-Sun 0530h-1900h
5035 Salzburg

Innsbruck Kranebitten

Airportcounter
Mon-Sun 0500h-2000h
6020 Innsbruck

Bregenz

Townoffice
Mon-Fri 0800h-1800h
Kornmarktplatz 4
6900 Bregenz

Austrian Airlines, Australasia

Sydney

Town Office

Level 2
1 York Street
Sydney, NSW 2000
Tel: +61 2 9251 6155 Reservations Sydney Metropolitan
Tel: Toll Free 1800 642 438
( outside the Sydney Metropolitan area )
Tel: +61 2 9241 4277 Administration & Sales
Tel: +61 2 9241 5763 Miles & More
Frequent Flyer Programme
Fax: + 61 2 9251 7964
Tel:02 9693-5811 Flight Arrivals for OS 001
Reservations hours are 8:30am to 5:30pm Monday to Friday
Saturday from 9:00am to 12:00pm
Sunday Closed

Sydney

Airport Office
Level 3
International Terminal A
Mascot NSW 2020
Tel: +61 2 9693 5811
Fax: + 61 2 9317 3475
Baggage Delays 02 9317 4816

Melbourne

Airport Office
Tullamarine Airport Melbourne Airport VIC 3045 Tel: +61 3 9330 4400
Fax: + 61 3 9330 4409
Baggage Delays 03 9310 3677

Austrian Airlines, Canada

Montreal

Airportcounter
975, Blvd Romeo-Vachon Nord, Room 427
Montreal International Airport Dorval
Dorval, Quebec, Canada
H4Y1H1
Opening hours : 4 hours prior to flight departure
For Arrival / Departure information :
Phone : 1 800 843 0002

Toronto

Townoffice
2300, Yonge Street, Suite 2020
Toronto, Ontario, Canada
M4P 1E4
Opening hours : Monday to Friday
9 : 00 to 17 : 00, closed week-ends
Phone : 1 888 817 6666 or 416 480 2828
Fax : 416 480 2823
Reservations: 1 888 817 4444

Toronto

Airportcounter
Lester B. Pearson International Airport Toronto, Terminal
Opening hours : 4 hours prior to flight departure
For Arrival / Departure information :
Phone : 1 800 843 0002

Montreal

Townoffice
2085, Union Street
Montreal, Quebec, Canada
H3A 2C3
Opening hours : Monday to Friday
9 : 00 to 17 : 00, closed week-ends
Phone : 1 888 817 4444 or 514 842 2500
Fax : 514 842 3300

Montreal

Airportcounter
975, Blvd Romeo-Vachon Nord, Room 427
Montreal International Airport Dorval
Dorval, Quebec, Canada
H4Y1H1
Opening hours : 4 hours prior to flight departure
For Arrival / Departure information :
Phone : 1 800 843 0002

Austrian Airlines, China

Beijing

Townoffice
Unit C214/215, KEMPINSKI HOTEL
B.L.C. 50 Liangmaqiao Road,
Chaoyang District
100016 Beijing
Tel (0086 10) 6462 2161
Fax (0086 10) 6462 2166

Beijing

Cargo Office
Rm 239, Beijing Aviation Ground Services
Cargo Terminal Building,
Beijing Airport 100621
Tel (0086 10) 6459 3990
Fax (0086 10) 6459 3991

Hongkong

VH Aviation
General Sales Agent of Austrian Airlines
Unit 01, 16/F, Fullcorp Center
Tsimshatsui, Kowloon
Hongkong S.A.R. China
Tel (00852) 2525 5221
Fax (00852) 2868 5488

Shanghai

Townoffice
Unit 2904, Office Tower of Raffles City Shanghai
No.268 Xiyang Zhong Road, Huangpu District
Shanghai, P.R. China 200001
Tel.: (021) 6340 3411
Fax: (021) 6340 3415
Room C1-214 of Terminal Building
Pudong International Airport Pudong
No. 6000 of Yingbin Avenue,
Shanghai, P.R. China 201202
Tel. +86 21 6885 5165/5166
Fax +86 21 6885 5167

Austrian Airlines, France

Paris

Townoffice
Informations and reservations:
Tel: 0820 816 816 (Indigo, 0,118 EUR TTC/min)
daily: 08:30am - 9:00 pm
Direction:
BP 48
92101 Boulogne Billancourt Cedex
Tel: 01-55-60-42-20
Fax: 01-55-60-43-91

Paris Charles de Gaulle

Airportcounter
Airport Roissy Charles de Gaulle
Terminal 2 D, (Entrance 9 and 10)
Office hours:
Mon - Sun:
5:45am - 7:30am
8:00am - 12:00am
1:15pm - 4:45pm
5:15pm - 8:00pm
Informations and reservations:
Tel. 0820 816 816 (0,118 EUR/min)

Lyon

Airportcounter
Lyon SATOLAS Airport-Terminal 1
Lyon
Office hours:
Mon - Fri: 5:00am - 9:00pm
Sat : 5:00am -7:00pm
Sun : 5:00am -9:00pm
Informations and reservations:
Tel. 0820 816 816 (Indigo 0,118 EUR TTC/min)

Nice

Airportcounter
Côte d Azur Airport - Terminal 1
06000 Nice
Opening hours:
Mon-Sat: 5:30am - 6:30pm
Informations and reservations:
Tel. 0820 816 816 (Indigo, 0,118 EUR TTC/min)

Austrian Airlines, Germany

Germany

Tel. 0049/180/3000520
Fax 0049/180/3000523
Office Hours:
Mo - Fr 07.00h - 22.00h
Sa u. So 08.00h - 20.00h

Österreichische Luftverkehrs AG

Lyoner Strasse 20
D-60528 Frankfurt am Main

Austrian Airlines, India

Delhi

Townoffice
1st Floor, Himalaya House
K.G.Marg
New Delhi 110 001
Ph.: +91 11 2335 0125/26
Fax: +91 11 2372 1785
E-Mail : delrr@aua.com

Delhi

Airportcounter
New Visitor´s Lounge
IGI Airport Terminal 2
New Delhi 110 037
Ph. : +91 11 2565 4222/33/44
Fax : +91 11 2565 4166
E-Mail: delap@aua.com

Delhi

Cargo Office
Ground Floor, Public Amenity Building
Cargo Complex, IGI Airport
New Delhi 110 037
Ph. : +91 11 2565 4131/4203
Fax : +91 11 2565 4169

Mumbai

Townoffice
Express Towers, 8th Floor
Nariman Point
Mumbai 400 021
Ph. : +91 22 2280 1280/81/82
Fax : +91 22 2280 1279
E-Mail : bomrr@aua.com

Mumbai

Airportcounter
Terminal 2C, Room No. 139, 2nd Floor
CHHATRAPATI SHIVAJI AIRPORT
SAHAR, MUMBAI - 400 099
Tel.: +91 22 26829909/10/11
Fax: +91-22-26829913

Mumbai

Cargo Office
3RD FLOOR, ALIS CHAMBERS
NEAR SAHAR CARGO COMPLEX
ANDHERI (EAST)
MUMBAI - 400 099
Tel.: +91-22-28204202 - 03
Fax: +91-22-28204204

Kolkatta

Townoffice
c/o Jet Air p Ltd.
1st Floor,Vasundhara Building
2/7 Sarat Bose Road
Calcutta - 700 020
West Bengal
(+91-33) 2474 5091/ 2485 3868 Phone
(+91-33) 2474 9235 Fax
Opening hours:
Mon-Sat : 9:00 - 17:30
Sun: closed

Jalandhar

Townoffice
c/o Jet Air p Ltd.
Masand Motors Building
BMC Chowk
G.T Road
Jalandhar Punjab
(+91-181) 2222 263 / 2222 264 / 2223 784 Phone
(+91-181) 2223 470 Fax
Opening hours :
Mon-Sat : 9:00 - 17:30
Sun: closed

Chandigarh

Townoffice
c/o Jet Air p Ltd.
SCO 14/15,
Sector - 9D Madhya Marg
Chandigarh
(+91-172) 2740 723 / 2740 219 Phone
(+91-172) 2741 725 Fax
Opening hours:
Mon-Sat : 9:00 - 17:30
Sun: closed

Jaipur

Townoffice
c/o Jet Air p Ltd.
112/113 Jaipur Towers,
Opp All India Radio, M.I. Road
Jaipur - 302 001
Rajasthan
(+91-141) 2377 695 or 2375 430 Phone
(+91-141) 2374 242 fax
Opening hours:
Mon-Sat : 9:00 - 17:30
Sun: closed

Kanpur

Townoffice
c/o Jet Air p Ltd.
24/1 , Opp. LIC Building
The Mall Kanpur - 208 001
Uttar Pardesh
(+91-512) 2312 787 / 2312 559 / 2311 663 Phone
(+91-512) 2312 522 Fax
Opening hours :
Mon-Sat : 9:00 - 17:30
Sun: closed

Lucknow

Townoffice
c/o Jet Air p Ltd.
Hall No.4,Saran Chambers - II
5 Park Road
Lucknow
Uttar pardesh
(+91-522) 237 226 Phone
(+91-522) 237 118 Fax
Opening hours:
Mon-Sat : 9:00 - 17:30
Sun: closed

Varanasi

Townoffice
c/o Jet Air p Ltd.
1st Floor S-20/56-D,
Krishnayatan Building,
Kennedy Road,The Mall Cantt
Varanasi Uttar Pardesh
(+91-542) 250 4533 / 250 2707 Phone
(+91-542) 250 4215 Fax
Opening hours :
Mon-Sat : 9:00 - 17:30
Sun: closed

Bangalore

Townoffice
c/o Jet Air p Ltd
GW-01-07, Sunrise Chambers
22 Ulsoor Road
Bangalore Karnataka
(+91-80) 558 5394 / 559 4240 Phone
(+91-80) 559 4108 Fax
Opening Hours :
Mon-Fri : 9:30 - 17:30 hrs
Sat : 9:30 - 13:00 hrs
Sun : closed

Ahmedabad

Townoffice
c/o Jet Air p Ltd
Madhuban,Near Madalpur
Under Elis Bridge
Ahmedabad Gujrat
(+91-79) 644 7253 Phone
(+91-79) 656 9123 Fax
Opening Hours :
Mon-Sat : 9:00 - 17:30
Sun: closed

Hyderabad

Townoffice
c/o Jet Air p Ltd
Flat 101, 1st Floor,Summit House,
5-10-188/2,Hill Fort Road,
Hyderabad - 500004
Andhra Pardesh
(+91-40) 2323 2037 / 2329 8773 / 2323 0995 Phone
(+91-40) 2324 0831 Fax
Opening Hours :
Mon-Fri : 9:00 - 17:30 hrs
Lunch :13:00 - 14:00 hrs
Sat : 9:30 - 13:30 hrs
Sun: closed

Chennai

Townoffice
c/o Jet Air p Ltd
4th Floor,Thapar House,
43/44 Motieth Road,
Chennai
Tamil Nadu
(+91-44) 859 2564 / 859 2649 Phone
(+91-44) 857 0703 Fax
Opening Hours :
Mon-Fri : 9:00 - 17:30 hrs
Sat : 9:00 - 13:00 hrs
Sun: closed

Cochin / Kochi

Townoffice
c/o Jet Air p Ltd.
BAB Chambers,2nd Floor
Atlantis Junction
M.G Road
Cochin / Kochi - 682 019
Kerala
(+91-484) 2371 224 / 2371 230 Phone
(+91-484) 2371 028 Fax
Opening Hours :
Mon-Sat : 9:00 - 17:30
Sun: closed

Pune

Townoffice
c/o Jet Air p Ltd.
B 1/2 Century Arcade
243/244 Narangi Baug Road
Pune - 411 001
Maharashtra
(+91-20) 612 3260 / 612 3261 Phone
(+91-20) 612 4897 Fax
Opening Hours :
Mon-Sat : 9:30 - 18:00 hrs
Sun: closed

Indore

Townoffice
c/o Jet Air p Ltd.
27 Press Complex,1st Floor
Shaniwar Darpan Building
A.B Road
Indore - 452 001
Madhya Pradesh
(+91-731) 2574 427 / 2574 428 Phone
(+91-731) 2240 591 Fax
Opening Hours :
Mon-Sat : 9:30 - 18:00 hrs
Sun: closed

Nagpur

Townoffice
c/o Jet Air p Ltd.
Hotel Sunny International
7 Dhantoli
Wardha Road
Nagpur 440 012
Maharashtra
(+91-712) 559 875 / 559 876 Phone
(+91-712) 559 874 Fax
Opening Hours :
Mon-Sat : 9:30 - 18:00 hrs
Sun : closed

THIRUVANANTHAPURAM

Townoffice
c/o Jet Air (P) Ltd
C 4/1325 , Kailash , II nd Floor
Kowdiar
Thiruvananthpuram.
Kerala
(+91-471) 2319 805 Phone
(+91-471) 2331 849 Fax
Opening Hours :
Mon-Sat : 9:00 - 17:30
Sun : closed

Austrian Airlines, Japan

Tokyo

Townoffice
Yurakucho Denki Bldg. South 15F
Yurakucho,Chiyoda-ku,100-0006 Tokyo
03-5222-5454(Reservations & Ticketing)
Ticketing counter is not available,
only telephone inquiry.
Office Hours/ Mon-Fri 9:30~17:00
(closed during 12:00~13:00)
Sat, Sun, Public Holidays : Closed

Osaka

Townoffice
Dojima Avanza 4F, 1-6-20
Dojima, Kita-ku, Osaka 530-0003
TEL.06-4796-5470(Reservations & Ticketing)
Office Hours/ Mon-Fri 9:30~17:30
Sat, Sun, Public Holidays : Closed

Tokyo Narita

Airportcounter
New Tokyo International Airport,
Passenger Terminal2
Room M2068, Narita 282-0004
TEL.0476-34-8411

Osaka Kansai

Âirportcounter
North Airlines Bldg., 2F, Room230,
Senshu Kuko Kita 1,
Izumisano-city, Osaka 549-0001
TEL.0724-56-5161

Austrian Airlines, Russia

Moscow

Townoffice
Koroviy val street 7
119049, Moskau
tel. +7/095/995-0-995
fax.+7/095/725-25-59
Open hours
Mo.-Fr. 09.00-17.30

Moscow

Airportcounter
tel +7/095/956-46-11

St. Petersbug

Townoffice
Nevskiy prospect 32,
191011 St. Petersburg
tel. +007/812/331 20 05
fax.+007/812/331 20 06
Open hours: Mo.-Fr. 09:00-17:00

St. Petersburg

Airportcounter
SK desk
tel. +7(812) 324 32 44
fax. +7(812) 324 32 45

Krasnodar

Townoffice
Bershanskoy street, 347
350912, Krasnodar tel. +7 (861) 219 19 92, 219 16 45
fax.+7 (861) 219 17 92 Open hours: Mo.-Fr. 09:00-17:00

Rostov

Townoffice
Krasnoarmeyskaya street 143
344010 Rostov on Don
tel. +7/8632/618-300
fax.: +7/8632/618-666
Open hours: Mo.-Fr. 09:00-17:00

Austrian Airlines, United Kingdom

London

Administration Office
7th floor, St. Vincent House
30 Orange Street
London WC2H 7HH
Main Tel. +44 (0)20 7766 0300
Main Fax. +44 (0)20 7766 0305
Opening Hours
Telephone for Reservations, Fares & Flight Enquiries
0870 1 24 26 25(within the UK only)

London

Customer Relations Department
Customer Relations Department
Austrian Airlines
Customer Relations
PO Box 33
A - 1300 Vienna Airport
Austria
Email : customer.relations@aua.com
Fax. 0043 1 7007 66750

London Heathrow

Airport Counter
Handling Agent: GlobeGround
Terminal 2
Heathrow Airport
Middx TW6 1EZ
Telephone for Flight enquiries
+44(0)0208 750 3315
Ticket Desk & Check-in Opening Hours
Daily 0530-2030 hours
Facsimile: +44 (0)20 8750 3273
(Mon-Fri 0600-2100)

London

Cargo Office
Austrian Airlines Cargo.
c/o Swissport Cargo Services,
Cargo Service Centre.
Bedfont Road,
London Heathrow Airport,
Staines, Middlesex.
TW19 7NL.
Telephone : +44 (0)1784 - 252753
Fax : +44 (0)1784 - 252794

London Gatwick

Airport Counter
Handling Agent: Aviance
North Terminal
Gatwick Airport
West Sussex RH6 0NT
Telephone for Flight enquiries
+44 (0)870 0002468
(24 hours - 7 days)
Facsimile
+44 (0)1293 502467
(MON-FRI 0600-2000)

Manchester

Airport Counter

Terminal 1
Manchester Airport
M90 2FB
Telephone for Flight enquiries
+44 (0)161 489 8995 (Daily 0530-2300)
Ticket Desk & Check-in Opening Hours
Daily 0515-1930 hours

Austrian Airlines, USA

USA

Toll Free Reservations:
in the USA: 1-800-843-0002
in Canada: 1-888-817-4444
Baggage Services/Lost Luggage:
(718) 670-8600
Cargo: 1-800-637-2957

Washington

Townoffice
No City Ticket Office at this location.
Please call our toll free number
800-843-0002 for reservations and information.

Chicago

Townoffice
No City Ticket Office at this location.
Please call our toll free number
800-843-0002 for reservations and information.

New York

Airport John F. Kennedy Airport
Bldg 56 Terminal 1
Jamaica NY 11430
Please call our toll free number
800-843-0002 for reservations and information.